Floor Box Refinishing Policy

Thank you for your interest in refinishing your floor box cover in one of our Arnev Products, Inc. custom finishes.  For the protection of your cover, we ask that you follow these instructions.
 
1.  We ask that you send the COVERS ONLY Floor box covers generally come lacquer coated. To refinish the floor box covers, the lacquer must be removed, and this is done by soaking the covers in a strong chemical.  Any non-metallic parts that may be attached to the cover, including gaskets or electrical devices, receptacles, low voltage housings, etc., will be dissolved with the lacquer as well. This is why we insist that only floor box covers be sent for refinishing.  If the cover cannot be removed from the floor box, we are unable to soak off the lacquer, and cannot refinish the cover.  We are NOT responsible for the box itself, gaskets or devices, so please keep all the other parts to the assembly, take off the cover, and send only the cover. 
 
2.  Please package any exterior screws (screws that will be visible after the box is installed) with the cover so these can be finished to match the box.  Make sure they are secure so they don't get lost or scratch the cover in transit.
 
3.  Custom colors are run in batches.  Consequently, the finishing time can vary depending upon the schedule for the batch of the custom color you have chosen.  However, as we need only the cover, the floor box itself can be installed by your electrician to maintain your building or remodeling schedule.
 
4.  You have been advised by one of our customer service representatives that the custom finishes are approved for LOW TRAFFIC AREAS ONLY.  Should you decided to install the floor boxes with our finished in HIGH TRAFFIC AREAS, any finishing warranty is void.  In addition, if you should decide to apply any protective finish (lacquer, polyurethane, etc.) OVER our custom finish, the finishing warranty is void.
 
5.  If you approve the enclosed sample and agree to the instructions above, please sign and return the top portion of this page.  You may keep the bottom portion for your records.
 
If you follow these instructions, we are confident that you will love your custom floor box covers, and will enjoy them for years to come.
 
I approve of sample ______________________________ and agree to these instructions.
 
X__________________________________________________________________________
 
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