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Switchplates Payment Options:
Secure Credit Card Ordering:
You can order our switch
plates in confidence with our integrated secure credit card authorization
system. Some people are uncomfortable about transmitting their credit card
number over the internet because of concerns about security. We believe that
sending your information over the Net is no greater risk than letting your card
out of your sight in a restaurant or store. This is why we have chosen
Cool Cart for our online shopping cart
service. Cool Cart's powerful secure server using Secure Socket Layer (SSL
encryption) is ONLY used for ordering information. All ordering information
(including credit card number) is routed to this secured server for maximum
protection. No one at Arnev Products, Inc. ever sees your credit card number.
We accept Visa, MasterCard, American Express, and Discover. We process all
credit cards through our secured shopping cart by
www.coolcart.com. We also have a secure
credit card processing system with CardService International, and use their
secured credit card LinkPoint HTML processing software. We must get BOTH
authorization and address verification in order to process your order. Please be
sure that the Billing Address listed when paying by credit card is the same one
on file with the credit card company (where your bill is sent). If it is not the
same, this will delay your order for our light switchplates, as we cannot
process it until the correct information is received. However, they
can be shipped to a different address just by filling out the “Deliver To”
section on our order form. We will contact you if we have a problem. Your credit
card is not charged until the order is confirmed and shipped. This is our
policy! However, if you prefer not to send your credit card number over the Net,
please feel free to take advantage of these other payment options:
Mail-in orders:
We also accept cashier's checks, money orders, and personal or company checks
for our switch plates. However we will not begin preparing your order until we
have received the payment. In the case of a personal or company check, your
order will not be sent until the check has cleared. This generally delays the
order by about two weeks. We do charge a $25 fee for bounced or NFS checks.
Phone Orders:
If you prefer to phone in and order, you may call us Monday-Friday, 10:00AM
– 5:00PM CST at 800-260-1181. We are generally in the office
these hours, but may not be available to answer the phone if we are taking care
of customers, or involved in manufacturing of our light switchplates. You may
leave a detailed message, and we will return your call as soon as we are free.
It is preferred that you place your order online, as all
your information will be quickly and correctly entered and you will be able to
track your order progress. If you have a question, please email us at
arnev@frontiernet.net. We check our
email throughout the day and can generally get right back to you. If you have a
more complicated question about light switch plates, and you would prefer
discussing them on the phone, you may certainly call us.
If your ready
to start shopping, please enter here at our
products page.
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